FAQ CENTER

Is there anywhere else I can purchase if items are out of stock?How long are items typically out of stock?

The specific arrival time depends on many variables, please send us an email at contactus@mincetaliving.com to check on the inventory.

What happens if my order is lost?

If you believe that your order is lost, please reach out to contactus@mincetaliving.com.
Because we ship all orders via FedEx, if a package is lost or miss-delivered but marked as “delivered”, it is MINCETA’s policy to open an investigation and offer product replacements.  

How can I return my order?

If you don’t like your MINCETA furniture within 30 days of receipt, please send us an email at contactus@mincetaliving.com. We’ll then walk you through the return process and provide you with return labels for each of the boxes.
 More information can be found on ourReturns page

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